Shipping Information
Courier | EMS (Express Mail Service)
Shipping Countries | International (Available countries vary by destination)
Shipping Fee | Based on the international shipping rate table by country
Please Note
Pre-order items may take at least 3 weeks to be shipped after order confirmation.
Delivery may be delayed or items may become out of stock due to high order volume or supplier conditions.
If an item requires a longer delivery time than usual or becomes unavailable, we will contact you individually.
Exchange & Return Policy
How to Request | Within 7 days of receiving your order, please submit a request via our website Q&A board or contact us through Instagram DM.
Return Address | 102-1807, 20 Landmark-ro, Yeonsu-gu, Incheon, Republic of Korea
Please Note
Pre-order items are made to order and cannot be exchanged or refunded due to change of mind.
Import duties, taxes, and customs charges imposed on international shipments are the responsibility of the customer, according to the regulations of the destination country.
We are not responsible for any delays, delivery failures, or returns caused by unpaid customs duties or failure to complete customs clearance procedures. In such cases, shipping fees are non-refundable.
Packages may be opened or damaged during customs inspection by local authorities. This does not qualify as a product defect or a reason for exchange or refund.
Delays caused by local customs procedures are beyond our control and are not grounds for refunds.
We are not responsible for delivery failures, loss, or returns caused by incorrect or incomplete shipping addresses provided by the customer.
Minor differences in color or size may occur due to monitor settings, dyeing processes, or fabric characteristics. These are not considered defects.
Exchanges or returns are not accepted for items that show signs of use, damage caused by customer negligence, or items that have been opened or worn.
In cases of defective products or incorrect shipments, exchanges or returns are accepted if requested within 7 days of delivery. (Return shipping fees will be covered by us.)
Measurements (cm)
Waist Width 38~ / Hip Width 47~48 / Hip Circumference 94~96 / Hem Width 50~51 / Length 29~30
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Country of Manufacture: China
Manufacturing Date: July 2026
Color: Cream
Size: FREE
Material: 82% Cotton, 18% Tencel
Care Instructions:
Hand wash separately in cold water, or machine wash gently using a laundry bag.
Do not wring.
Do not bleach.
Do not tumble dry.
Lay flat to dry in shade.
Quality Assurance Standard: In accordance with relevant laws and consumer dispute resolution standards.
Cream Eyelet Frill Lace Shorts (Shipping from 7/25)